Frequently Asked Questions (FAQ)

• I don't have a smartphone. Can I use the OSAKA AMAZING PASS?

  We're sorry, but this service is only available for those who have a mobile device.
  However, since the pass can be purchased up to 4 in one purchase, you can use them with those who have a smartphone.
  
  Click here to see how to use this service for multiple people.

• Can I purchase with cash?

  Credit card purchases only.

• Where can I buy it?

  Online sales only.

• Do you sell passes for children?

  Passes for children are not sold.
  Please purchase an adult pass.

• Can I make a group purchase?

  Group purchases are allowed up to 4 passes. There is no discount for groups.

• The message “In use on another device.” is displayed. What should I do?

  Mobile devices are locked in terms of security.
  Please use the mobile device you used first.