User's guide

SURUTTO QRtto is a mobile service that allows users to purchase tickets for trains and buses and access tourist facilities using a QR code on their smartphones. The Osaka Amazing Pass uses QRtto.
* QR Code is a registered trademark of DENSO WAVE INCORPORATED.

How to Purchase

1.Select the product you want to purchase and press "Login (Register here for new accounts)."
2.Press "Register an account" and complete the registration process. If you already have an account, please log in.
3.After completing the registration, select the number of tickets, review the terms and conditions, enter your payment information, and press "Confirm Purchase."
You can purchase up to four tickets at a time.

Caution for Purchasing Multiple Tickets

You may distribute purchased tickets to others.

* Once a ticket has been activated, redistribution and refunds are not possible.
Refunds are available for unused tickets within the validity period.

Get ready to use it(Caution)

1.After purchasing a ticket, navigate to the SURUTTO QRtto website and click “Tickets” on the landing page.
* Please check the following points when using the service.
　Your smartphone is turned on.
　The network is available.
　Your browser's camera settings are enabled (Safari, chrome, etc.).
2.Press "Show" on the ticket you want to use and then press "Start using" just before you start using the pass.
* Please pay attention to the starting time of use.
This digital ticket is considered one day from 3:00 a.m. to 2:59 a.m. the following day.
Please be sure to click “Start Using” after 3:00 a.m. on the day of use. If you start using the ticket between 0:00 a.m. and 2:59 a.m., you cannot use it after 3:00 a.m. ※No refunds will be made after you start using the service.
Refunds are available for unused tickets within the validity period.

Enjoy your ride on the trains and the facilities!

【Train Use】
Press the "Train・Facility" tab.
A QR code will appear on your screen. To enter or exit, scan the QR code with your mobile device at any ticket gate that recognizes QR codes. Only one person should pass through it at a time.
【Facility Use】
Press the "Train・Facility" tab and either show the QR code to facility staff or scan it at the designated terminal.

Caution for Group Use on train
* At the tourist site, all members can enter using a single QR code.

Ride a bus!

Buses require authorization upon getting off.

1.Press the “bus” tab, then press “Start using”.When getting off, press “Take image” to scan the QR code provided on the bus.
2.Show the authorization screen to the bus driver to get off.
* The authentication screen will be displayed for 15 minutes. When the displayed QR code has expired, please refresh the QR code again.